What is Software as a Service (SaaS)?

SaaS, or Software-as-a-Service, is an online, cloud-based platform your company can use to access its software applications, like contact lists, and lead tracking programs (CRM). In the increasingly mobile environment in which we operate, SaaS platforms are fundamental to facilitate flexible working arrangements and provide 24/7 service to a global market. As such, Saas platforms …

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Why should SMEs prioritise knowledge sharing?

Knowledge sharing within any business is vital for growth but sometimes smaller businesses struggle to facilitate it as staff are typically managing more than one role and/or are spread across various locations so the time for dissemination and brain storming with others is often not possible. This can create knowledge silos within the business and …

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